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Because of the epidemic i can*t go travelling, can i refund my train tickets?
The new refund policy introduced by China’s railway authorities that allows passengers to get a full refund of their train tickets without any cancellation fee.
Cancellation fees shall not be charged starting 0:00, January 7, 2021 for the train tickets bought before 24:00, January 6, 2021 either via the ticketing machines at railway stations or the ticketing website 12306.com (including its smartphone App of the same name); the new policy is applicable to the refund of the railway accident insurance, too.
Cancellation fees shall not be charged starting 0:00, January 7, 2021 for the train tickets bought before 24:00, January 6, 2021 either via the ticketing machines at railway stations or the ticketing website 12306.com (including its smartphone App of the same name); the new policy is applicable to the refund of the railway accident insurance, too.
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